Additional Services
INSURANCE VERIFICATION
Receive insurance verification for patients up to 24 hours in advance delivered directly to your practice via email and stored in your EBS Hub!
SOFTWARE CONSULTING
One-time or ongoing training on best practice usage of your Dentrix, Eaglesoft or OpenDental practice management software with one of our trained consultants to ensure that your team is fully utilizing the available tools and shortcuts in your program.
TREATMENT AUDITING AND CLAIM CORRECTION
Support provided to ensure that treatment is audited before claims are batched for accurate treatment notes, ledger entry, and provider allocation. Your Billing Specialist will audit your schedule each day to ensure that the treatment billed matches the service provided.
FEE SCHEDULE CONSULTING
Utilize your Elevate Billing Specialist to determine accurate and competitive UCR fee schedules for FFS for your practice location. The fee schedules will be updated within your software and insurance plans. This will ensure your software is calculating fees correctly to ensure accurate patient estimations. This will increase over the counter collections and lessen the amount of balance billing. When remainder balance statements are billed, they are based on the quotes that were originally given to patients which leads to prompter payment.
SMARTDOCS/DOCUMENT CENTER EOB IMPORTING
EOBs are imported into your Dentrix or Eaglesoft software.
ELECTRONIC STATEMENT MANAGEMENT
Statements are sent electronically through your management software.
QUARTERLY FINANCIAL ANALYSIS
In-depth quarterly financial analysis to determine your practices areas of financial strength and weakness. Monthly and yearly comparisons of collection, adjustment, and production totals, AR statistics, and patient data pulled and delivered by a senior Virtual Billing Specialist. Ask for an example of a quarterly report today!
PATIENT STATEMENT BALANCE LOG
Patients with outstanding balances after insurance has paid are tracked in the EBS Hub in the Patient Statements log. This ensures that all parties in your office are aware of money owed by your patient until it is collected.
PATIENT LEDGER AUDITING
Support provided to ensure that patient ledger balances are accurate. Your Billing Specialist will audit each patient balance to ensure that they accurately reflect balances due from patients. Any unpaid claims are researched for payment, resubmission, additional information or closure. Adjustments are audited to ensure accuracy.
Experts To Rely On
Working with [our billers] has been so helpful in getting our practice to run more efficiently. It’s nice to have experts to rely on. [Our biller’s] Dentrix training was very thorough and easy to follow; I would highly recommend it to any practice hiring employees with no prior Dentrix experience.
Allen Dental, WI
Office Manager
Increase Revenue
This service has allowed [our staff] to work on other tasks to help the practice. We have learned other efficiencies and ways to increase revenue from our specialist which is fabulous.
Martin Dental, WI
Dentist
I Now Have More Time
Using Elevate has helped me get my accounts receivable under control. I spend less time calling insurance companies to get payments and there are less mistakes in billing. I now have more time to work on things that will grow the practice.
Buffalo Square Dental, WA
Dentist
Multifaceted Talent
It has been a pleasure working with Elevate. Our specialist was very easy to contact, thorough on her correspondence and wonderful addition to our team. [Our Biller] is a go-getter, multifaceted talent … She was never afraid to dig a little deeper, request more info and fight for the patients benefits and our practices money.
Wells Family Dental Group, NC
Office Manager
Helped With Cash Flow
It’s nice to have a biller with experience that we can get advice from, and that things are being done efficiently and accurately. It has helped with cash flow and to make sure things are posted correctly.
Bright Smile Dental, WA
Dentist
We Have Someone To Go To
We are sure that the claims will be processed by a third party so there is no financial interest or ill intention as they are not physically in the office and we have someone to go to if there is any questions.
Modern Smile Dental, MD
Dentist
Accurate And Professional Management
[Working with Elevate] allows for more accurate and professional management as well as better patient account management and better insurance follow ups.
Anonymous, IL
Dentist