Frequently Asked Questions

We work with nearly all current dental management software. As long as your practice maintains digital records, we can support your dental practice. We have expertise in Dentrix, Eaglesoft, Open Dental, PracticeWorks, Curve, SoftDent, Denticon, DentiMax, DSN, Dentrix Ascend, Dentrix Enterprise, Easy Dental, EndoVision, OrthoTrac, PracticeWeb, Dolphin, TDO, WinOMS and more.

Your office staff will be responsible for scanning checks and EOBs. Your Elevate account lead will also host regular update meetings with your team, so we can review performance reports and address any questions or issues in real-time.

Elevate’s advanced billing and practice management solutions benefit your practice in numerous ways. Our revolutionary approach centered on Performance, Transparency and Communication ensures your practice will become more profitable and productive. Though innovative billing solutions are central to our service offering, we’re also experts in a variety of areas that support the needs of your growing practice, including an option to guarantee predictable revenue through Elevate Pre-Funding.

Elevate requires an initial 6-month commitment from our clients. When you partner with Elevate, our goal is to build an interactive and trusted relationship with your team. The first several months are a critical time when we acclimate you to our processes and conduct a “deep dive” into the specific needs of your practice. In this timeframe, you can expect to see the tangible and positive outcomes of our solutions. Continuity is the key to our collective success.

For cloud-based systems: We access your dental software with an account log-in assigned to the Elevate team.

For other systems: We use a secure screen connect software that allows us to remotely access your computer and dental software.

You will scan all checks and EOBs into the user-friendly Elevate Hub Dashboard we create for you. We have a channel for daily communication and are also available by email and phone.

We process the narratives from your clinical notes within your dental software. If information is missing within the clinical notes section of your dental software for that specific patient, we will reach out to notify you that we need more information. We also have narrative templates we can use depending on the situation.

Our team is able to collect such a high percentage because we are dedicated to managing your billing full-time. Our experienced and highly trained billing team is not interrupted by the daily activities of your dental practice, so we’re able to focus our work day on your practice’s revenue cycle. We maximize collections while you maximize patient care. Win-win!

Submit your information on the contact page, or call our sales team. An Elevate representative will respond to your request within one business day. We’ll conduct a basic analysis of your practice’s current situation and provide a proposal for services. Once you approve the proposal, we set an onboarding date and you’ll be on your way to improved profitability!